Customer Comments

Thank you for the e-mail. All I can say is "Wow!" I did not expect the order to ship today.
Thanks for the great service!
-Tony

WoW!.. That's a reply and a half! Many thanks for your time and trouble...and
for a very clear and concise explanation. I will still order from you in the
future.. But I will bear in mind what you have told me which symbols are
available and which are not. I think there are plenty of companies out there
who would do well to take lessons from you in customer service! Very
impressive.
Regards, Helen M.

Hi, I recently ordered a two dog tag set. First off, I'd like to say they are fantastic.
Incredible quality for a perfect price. I've shown them to many friends through the internet,
and many think it was a computer-generated image because it looks so smooth.

Thank you....I received the stickers just now today...
Great product for dressing up my VW vehicle! 
Thanks again....I will recommend your products to friends...

Mark

Thank you so much for your service.  We really appreciated the dog tags and they came out wonderful. 
Everyone loved them.  Attached to the email is our group picture from the Retreat 2004. 
Thank you again. :)
Be Blessed.

Matthew,

I just received my dog tags and your great note!  They are exactly what I wanted! 
I will be handing them out Pool Party in Palm Springs!

 Thanks again, Kelle

Please consider this as a thank you message from Tunde A. of
Pikesville, MD. I have being through several performance shops here in
Maryland for a customized German plate for my car but was never satisfied. I have
lost some money as a result But Mattman made all the difference. I placed
an order once on the internet, realized two days later there was error, I sent a
e-message to the guys with my corrections no questions asked, they took
care of it with alacrity.

When I got my order in the mail, it was exactly what I ordered and what my
heart truly desired. I am extremely happy with the job but more
importantly, the German Plate look so beautiful on my Benz (my second wife). These are
true professionals that knows what customer satisfaction is all about. I
will recommend your business to my friends and neighbors. Please feel free
to post this notes on your site!

Once more, I thank you all a great-deal and please keep up the good job!

Dear Mattman Enterprises Employees

I just wanted to thank you for another successful year here at the camp.
The kids loved the dog tag and
the boot camp theme this year. Every time I needed
help there was always someone on the other side of the phone with
all the right answers. Trust me when I say that your
company has the Best Customer Service I’ve come
across in quite sometime. I won’t keep you, just wanted to say Thanks.

Debbie Osborne
July 19th 2003
Scottsdale, AZ

Dear Matthew:

Your suggestion for the dog tags went over really well. All the kids and even the parents loved them.
This will be a MUST have for the upcoming years here at the camp.
You can’t imagine how much you helped. Many thanks for all your help.
Also, let your staff know how helpful they were too.
Some of the kids made something special for you and your employees.

Peace and Happiness
Dorothy Kinsely
Camp Star*****

Sir

You guys are great. The prices are unbelievable and the quality is the same as my Military issued ones.
I saw your referral in the PX on base. Keep you the great work. I’ll be back if I lose them again.

Later, Dirk K - USN

Dear Matthew & Courtney, I received my second set of dog tags today..
They are perfect. Thanks for the great customer service.

Thanks again,
Connie W.

Hello Matt-
Needed to drop a note saying what great customer service you folks have and your products aren't bad either, lol.
All my students raved about their new dog tags. Affordable and fast. We'll spread the word about the tags to
all my co-workers and other districts as well. Shortly, I need to put an order in for and additional 1644 tags for the rest of the student body.
Thanks again for all your help, your the best...Sally O.

Mattman
I don't know who to address this to but here goes. I really want to thank your company for all its help in getting duplicate
dog tags for my husband before he was deployed to Iraq. Now I know why your company was listed as an authorized
company at the PX on base.
It was one last thing we had to worry about before he left.

Joe & Susi K...

P.S. Thank you for the God Bless America wristlet, he said he will wear it always while he's over their. Thanks again...

Matt,
Thanks so much for all your help. It has been a pleasure working with you. I have appreciated being able to communicate by e-mail, with the time zone difference phone calls are more difficult. I also appreciate your prompt responses, thanks again.

Melora C

Just wanted to drop you a quick note saying that I received my two sets of de-embossed dog tags I ordered a few weeks ago. They are exactly what I was looking for! I ordered a few other sets from other sites, and I can safely say that your product is the best. As a matter of fact, your site is the only one I found that offered the de-embossing method such as that which matched my original military set. Needless to say, I am very happy with your company, and will be placing another order soon. Please extend my thanks to Matt, with whom I spoke on the telephone, and who located a previous order that had somehow gotten lost in your system, and "got the wheels in gear" in getting my order out.

Thanks again,

John K..
Lansing, Illinois

This is a very belated thank you for my order. I ordered a dog tag for my grandson for Christmas and
within a couple weeks his father was deployed to Kuwait. The dog tag was "like his Daddy's" so
he was so happy to receive it. Thank you for your quick delivery, unbelievable prices and great service and quality.

Kathy D...

Just wanted to say thanks, plate came as you said, it was perfect, cheap,
and came within a week. Also great communication with your company. I wish
all companies were ran like this!!

Thanks again,

Jason B...

Hi. I just received my order today and the tags are great, and the shipping was super fast!
But I have one question for you. The silencers that I received are round, not rectangular like the tags.
I can't use these ones on the tags. I would appreciate you getting back to me about this.
Thanks so much for your help!!

Sincerely,
Kelli H...

Matthew--just wanted to let you know that we are THRILLED with the dog tags--they are perfect!!
Only one had an error...and as I have to order a few more (always changes....always)
I will let you know later in the week the new order...
THANKS AGAIN!!!!
Elizabeth P...

What a great email, very informative thank you! I would like to place the order with EMBOSSING for sure!
I think that makes so much more sense... thank you for the advice!
Okay, I will call you tomorrow and would like to get the CC info to you and start the order!

Thank you,

Jamie ..

Thank you Matt and Courtney, tags are in hand and perfect, invoice is
correct.

Matt J...
 

MATTHEW,
THANKS FOR THE GREAT SERVICE.

PAUL N...

Courtney,

Thanks so much! I received my replacement order a few days ago & its perfect.
My son will enjoy them on Christmas. Thanks for what you did!

Merry Christmas & Happy New Year
Tammy L. G...

I was the one who put in the order for the three sets of dog tags, where one set had all the spacing and everything.
I just received the tags today, and they were perfect. Thanks a lot. I'll be ordering from you guys again.

Aderly K...

Thanks so much for your prompt response. I felt bad that this had to end up being a re-do,
as I'm sure at .50 (or whatever it was), you don't end up making a whole lot on each bracelet,
let alone having to then re-do and re-send.
However, I will definitely recommended your company and your website to anyone
.....thanks again!

-barb d.

Good afternoon Matt!
I just wanted to let you know I received the dog tag that I ordered. It looks great.
 I'm giving it as a present tonight and am looking forward to doing so.
It came out like I had imagined if not better. Thanks for your help.
I'm glad I found you guys and will keep you in mind for future business.
Bill G...

Wow, your tags are unbelievable. These are the same tags I bought for my son in-law last month
at (Name Withheld) for .00. Your set of dog tags are exactly the same, same type, same bumps (lettering raised up),
and same color and feel of the tags. Wish I found you guys a month ago, could have saved .50.
Who says there aren't any bargains on the web.

John K.

Hello, Just a quick note to let you know that I ordered some tags from your website this weekend.
Good prices and easy to use ordering page.

Regards,Larry P...